Jamie Cutts

In 2015, I came on board to bring some fresh ideas to the company and to take it to the next level, social media was on the increase and a massive opportunity not to be missed. The business was hitting a plateau, so we needed to utilise the marketing opportunities that came with social media. We have a good balance between us with his attention to detail on site, which has allowed me to grab the business with all the responsibilities and from there its grown from strength to strength.

We know we want to grow, but we also want to be small enough to care and all of our employees share that ethos – our kitchen fitters have Kensington Scott kitchens, as do other members of staff and when they come to work we want them to enjoy their working environment.

We are a one stop shop but each kitchen is individual to each family, everyone has different wants and needs, and time is that modern day luxury so if we can make that more enjoyable for people in their own homes it has a very strong positive effect. It’s not a massively technical thing, it’s just caring and listening to the client and that starts from Claire in our showroom with the very first phone call, all the way through to our fitters. The attention and care that we give to individual families, I think, sets us apart.”