David, Suzanne, Marc and Katrina Johnson

Last year we expanded into Crowborough with the opening of another branch and are now in the process of opening a further branch in Forest Row! We received an email on the Monday afternoon saying the site had become available, we viewed it on the Wednesday, signed the lease and picked up the keys on the Sunday! We hope to be opening very soon.

Our daughter, Katrina and our son, Marc, both joined the family business in 2021, along with our other staff, both full and part-time, we have a fantastic team.

We keep our fees very reasonable and our service levels high, we sell homes we don’t just list them!”

David Johnson – August 2022

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“During 2021 our business has grown no end with Marc joining the business full-time in June shortly followed by Katrina, so thats the “K & M” from KMJ. The move to Crowborough seemed an obvious one because many of our clients over the years have moved from Tunbridge Wells to Crowborough and now we can help them even further on their journey.

Our family business is about providing a very personal and professional service with us being available whenever needed. We regularly put deals together outside normal office hours and all over the weekend.
At KMJ Property we can provide whatever is required, professional photography, videos, staging etc. However we are not a fan of gimmicks or anyone paying for unnecessary add ons!! We keep our fees very reasonable and our service levels high, we sell homes we don’t just list them!”

David Johnson – October 2021

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“Suzanne and I have been married and self-employed since we were 21, we started working in property
over 20 years ago and we came to Rusthall in 2009. We decided to name the Estate Agency after our three children, Katrina, Marc and Jack – so the children have grown up with business talk around them. We’ve lived in Tunbridge Wells all of our lives, so we know the area like the back of our hands.

Marc has now joined us in the business, but when we started many years ago, we didn’t imagine the children would necessarily be involved although all three of them have shown varying levels of interest in the business, Marc’s interest has grown into a passion, and he’s now really fired up about it (high fives all around the office as Marc agrees another sale!)

Winning an instruction is the first part of the buzz for me, beating the competition and getting the instruction, then you get the buzz again when you put the deal together, then the last fulfilling feeling is when it completes. For Suzanne, it’s seeing the excitement and hearing it in the voices of vendors and buyers, being office based she doesn’t generally meet the buyers until they collect the keys, so it’s that feeling that is so rewarding. Especially for first-time buyers, when you need to guide them through the process, remembering how nervous and unsure we were when we first bought. In fact, being just 18 when we bought our first property, our experience of an estate agent wasn’t a great, (they looked us up and down and told us not to waste their time) so we wanted to make sure both our vendors and buyers felt valued and comfortable enough to ask any questions throughout the process, giving them a good service so they come back to us, if they ever decide to buy or sell again.

One of the things that’s lovely here in the village is that everyone loves living here, we’ve seen people come in at the starter level, then gradually move on and get bigger homes, and then we also get the other end where they start downsizing, but still stay in the village.

In the short to medium term, expansion has certainly been talked about and considered, and we will expand if the timing is right and the opportunity is right, to another office in another location.

In the long term, Suzanne and I both want to travel and by having someone super trustworthy in the office we know it’s all taken care of. We’ve already travelled a bit and have left the office in Marc’s capable hands and we also get a great amount of support from Sarah Cameron who also works with us in the office.

It has been quite surprising how effective social media can be, we have genuinely sold houses and won instructions on the back of social media.

We consider ourselves to be different from the stereotypical estate agent, some of the nicest reviews that we’ve received have been along the lines of – ‘ you are most unlike normal estate agents’ and we take that as a really big compliment, we’re professional on another level.”